![]() ![]() All that I can think of have come from people editing footage from alternate sources, especially screen capture devices and bootleg copies of DVDs. If you counted the posts with complaints about Media Failures over six months, would it be 10, 50 or 100? I don't recall any that were posted with footage from consumer cameras and camcorders. Could there be a million buyers of Premiere Elements? Adobe does say in their financial reporting that they have 9 million subscribers to their various CC plans. Are there thousand, hundreds of thousands or millions of copies in use? I would love to know. Regarding " a lot of complaints on here" I wonder what the perspective might be. ![]() If not I'll have to figure out how to formally file a bug report. This is a video from my cell phone, a Nexus 5X, FWIW. Oops.Ģ) The file will load into Lightroom, so clearly (since Lightroom and Premiere Elements and Windows can all read it) the file is fine.ģ) I have shared the file so that Adobe can analyze it and fix the bug. I know there are a lot of complaints on here about "Add Media Failure" with the useless error code "The importer reported a generic error." But, I'm going to try to add a few things to the discussion:ġ) I have a file that imported fine with Premiere Elements 12, but will not import with Premiere Elements 15. I'd be happy to attach a debugger or enable logging in order to help investigate if such options are available. On the other hand, if they printed a more precise error message then at least they'd have a clue about what the problem was. And, the fact that this file doesn't reliably fail is going to complicate any investigation that Adobe might do. As does the huge range of "generic error" import complaints in the forums.įWIW, I'm a software developer, so I know that making software run reliably on all computers is hard. Again, this suggests a flaky import pipeline. It's also worth noting that Premiere is fine with most of the videos from this camera - just a few of them fail to import. I know that I can convert the files whenever I hit this problem but that's a hassle and it necessarily reduces video quality. I'm using the default camera app on the Nexus 5X. > this video file uses variable frame rate That just means that their import pipeline is flaky, especially given that the file went from working to not when all I did was upgrade Premiere. I don't think that lets Premiere off the hook however. That's interesting that the file loaded into Premiere 15 on your machine. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |